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Functions Of A Patient Advocate In The Society

By Sally Delacruz


Provision of patient advocacy services is undoubtedly one of the fastest emerging careers. The institution of a patient advocate has been reinforced by international media and reports. It is a field that has caught the interest of medical professionals such as doctors and nurses, social workers and even entrepreneurs keen on venturing in to a new market niche. The wide scope of advocacy services has made all these have a role to play as a advocate among patients.

The health care system, irrespective of the country you hail from, has become extremely tenuous that patients have to find an intermediary between themselves and the health provider. Doctors and nurses are not sufficient anymore to help us navigate through the many problems in the system. Professional private advocates become the best option for patients.

Advocates may come to you aid in pursuing insurance claims, help you in reviewing hospital bills, explain a diagnosis and its treatment or be with you regularly at home to monitor your recovery. Medical advocacy is arguably one of the most confusing and one that has a profound impact on the positive outcome of every medical process.

They are conspicuously present during the interactions between the ill individual and the doctor and may seek further clarification on behalf of the sick person regarding the medical process. They also offer advisory opinion especially when the client has to make a tough decision or occasionally be with you in the health centers to ensure you get the best services, the right medication or even ensure you are not prone to infection in the hospital.

Advocacy services may include activities such as transporting sick people to nursing homes. This is very essential especially when the clients are ageing people. They have to ensure the whole process is done smoothly. Sometimes they help in payment services if need be.

The advocate plays an extremely important role when it comes to communication. He or she has to ensure that their client is fully informed on the requirements of the health provider such as the various stipulated rules and procedures. He maintains that the health care provider has all the vital medical information concerning his client. It is the role of the expert to link the client and medic hence ensuring everything goes on smoothly without any anxiety or strain.

Currently an advocate does not need any special license to work in this field. However, Institutions are offering training and certificate program-mes for those in this field. They do this through organizing workshops. Legal knowledge is however indispensable as one is required to adhere to the various legislation and rules that has been established. It is therefore incumbent upon the advocate to educate him or her.

Personal skills are very necessary in the delivery of these services. In fact those persons who are caring, empathetic and can put themselves in the shoes of their clients are the best in this field. A family member, a child, a spouse or even a chaplain may play the role of an advocate. Services of professionals such as doctors or nurses may also be sought.




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